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WAFUU - Cross Border Online Shopping Made Simple, Fast, and Secure

'WAFUU' is a Japanese company, owned by Qrestia Inc., that ships products from Japan to locations worldwide.

Delivery is provided by Japan Post, FedEx, ECMS, and DHL. Upon confirmation of payment, orders will be shipped within four business days (excluding weekends and holidays). Delivery time may vary based on the destination, ranging from four to twenty days. We are committed to ensuring our customers receive the products they desire.

WAFUU - Return Policy

If you wish to return a received item, please contact us within seven days of receipt. Returns will be accepted under the following conditions:
1.The product is defective.
2. The product differs from the one ordered.
3. The product is damaged during transit. In the case of a return, the buyer is responsible for covering shipping costs.
In case of return, the shipping cost must be paid by the buyer.

Please refer to this page for further information on return conditions and ineligible products.

Note: Any additional charges, including import duties and taxes, must be paid by the buyer in accordance with the laws and regulations of the buyer's country. Please confirm these details before making a purchase. All electrical appliances from Japan come with a warranty. If a problem arises during the warranty period, please contact us immediately and send the product to us. The buyer is responsible for shipping costs. We are an international retailer and all products are shipped directly overseas. Cross-border products are intended for personal use only. In the case of resale, the purchaser must pay additional taxes and fulfill inspection duties.

Please Note - International Buyers

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the responsibility of the buyer. Please check with your country's customs office to determine these additional costs before bidding or purchasing. A Payoneer fee for cancellation after order confirmation will be charged to the customer.