As we approach the Lunar New Year, an important holiday celebrated across various Asian countries, we would like to inform you about potential delays in shipping and delivery during this period.

Impact on Shipping and Customs Operations:
During the Lunar New Year celebrations, temporary closures of customs operations and changes in the operational status of logistics companies in the affected countries may lead to delays in the acceptance and delivery of packages. The Lunar New Year period varies by country, as detailed below:

  • China: February 10 - 17, 2024
  • Taiwan: February 8 - 14, 2024
  • Hong Kong: February 10 - 13, 2024
  • South Korea: February 9 - 12, 2024
  • Singapore: February 10 - 11, 2024
  • Malaysia: February 10 - 11, 2024
  • Vietnam: February 10 - 17, 2024

WAFUU JAPAN Customer Support:
Our WAFUU JAPAN Customer Support team will be operating as usual during the Lunar New Year period. Should you have any questions or concerns, please do not hesitate to contact us.

Contact Us:
For any inquiries, please visit our contact page: https://wafuu.com/pages/contact
Please be aware that depending on the nature of your inquiry, there may be a delay in our response. We appreciate your understanding and patience.

We apologize for any inconvenience this may cause and thank you for your understanding and patience during this festive but busy period. Wishing you a prosperous and joyful Lunar New Year!

Sincerely,
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