Thank you for taking the time to share your feedback regarding the egg steamer you purchased from our platform. We truly appreciate your honest review as it helps us understand your experience and continuously improve the service we provide to our valued customers.
We're pleased to know that the product performs its primary function, yet we understand the results might not be entirely up to your expectations, particularly concerning the softness of the boiled eggs. The requirement for a step-down transformer due to the local voltage indeed seems to be a significant consideration for using this product, and we appreciate you highlighting your experience with it. This is valuable information that we believe should be clearly communicated to customers.
We are grateful for customers like you who take the moment to communicate their experiences, as this information is invaluable in helping us to maintain a high standard of customer satisfaction. If you have any further comments, questions, or need assistance in the future, please do not hesitate to contact us.
Thank you for choosing to shop with us.