Thank you for reaching out to us regarding your order. We understand your concern about the delay in receiving your package and apologize for any inconvenience this may have caused.
we are currently in contact with our shipping partner, ECMS, to investigate the status of your parcel. We are committed to resolving this matter promptly and will keep you updated as soon as we receive further information.
In the meantime, our customer service center is here to assist you with any additional questions or concerns you may have. Please feel free to contact us if you need further assistance.
We appreciate your patience and understanding as we work to ensure your order is delivered to you as soon as possible.
