BALMUDA The Toaster Grille-pain à vapeur blanc K05A-WH

First and foremost, thank you for choosing our product. We are delighted to hear that you are pleased with your Toaster White K05A-WH.

However, we are truly sorry to learn about your disappointing experience with FedEx's delivery service. It's deeply regrettable that the service did not meet your expectations, and we understand how this aspect significantly impacts the overall shopping experience.

Shipping services are indeed a crucial part of the customer journey, and feedback like yours is invaluable for us to make improvements. We commit to reaching out to FedEx regarding this issue, ensuring measures are taken to prevent such incidents in the future. Additionally, we will revisit our shipping processes to strive for providing our customers with the best possible experience.

Thank you again for your valuable feedback. We are dedicated to offering products and services that satisfy our customers, and your insights are incredibly helpful in this endeavor.

Should you have any further questions or concerns, please do not hesitate to contact us.